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How we operate

Punctuality

We want to make it absolutely clear that we’ll never waste your time by being late for our meetings, returning your phone calls or emails, or any other time! We know what an all-consuming task transacting real estate is, so we strive to ensure you have one less thing to worry about. Valuing your time and always showing up when you expect us is the least we can do.

No-pressure approach

We simply act as your knowledge and resource centre and voice of reason guiding your transaction and supporting your decisions. When you’re working through one of the largest transactions of your life, you don’t need added pressure from your representation. We move at your pace and work to ensure the process is as simple and enjoyable as possible.

Proactive advice

We take it as our responsibility to always share our specialized knowledge throughout the process to help you make the smartest decisions—not just when you ask us. Our goal is to consistently provide sound advice so you stay informed and educated about your asset, the market, and real estate in general so you become a confident homeowner. 

What Our Clients Are Saying

Hear what our west coast buyers and sellers have to say about reaching their real estate goals with the Martin Velsen Real Estate Team.